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Elevator Malfunction

Elevators are one of the safest modes of transportation. The specifications for elevator construction, installation, and operation are highly regulated. Safety devices, combined with regular inspections from regulatory agencies, further insure the safety of elevator travel.

Even with these precautions, the increasingly sophisticated circuitry found on many modern elevators can result in a malfunction.

What to do in an emergency:

  1. Remain calm.
  2. Press “Emergency” button or “Bell” button.
  3. Do not force the elevator doors open.
  4. Pickup the telephone and follow the posted instruction. The elevator phones automatically dial the security control center.
  5. DO NOT attempt to exit the elevator through the roof hatch or the front doors if the elevator is not leveled on a floor.

If the malfunction is observed from outside the elevator, notify the campus facilities office. In the event that someone is trapped in the elevator, call security control center at 443-997-0700.

Working on elevators is specialized work.  Only elevator service company or fire department personnel will remove occupants stranded in an elevator.

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